Patient Advice and Liaison (PALS) and Complaints Service
Telephone : 0117 900 3433 Email: pals@bristol.nhs.uk
Make a suggestion about service improvement , compliment a service, or get some
help with a problem, concern or complaint.
Lynne Liptrot - Associate Director of Public & Patient Relations
Tel: 01275 546883
lynne.liptrot@nsomerset-pct.nhs.uk
Mary Adams - Involving People Co-ordinator
Tel: 01275 546721 mary.adams@nsomerset-pct.nhs.uk
Get advice with satisfaction surveys or some lay participation in your project
or work group. Learn about joining the Involving People Team and help to improve
the patients’ experience.
Marilyn Edwards - Interim Equalities Project Manager
Tel: 01275 546757
marilyn.edwards@nsomerset-pct.nhs.uk
Hannah Cornock - Interim Community Engagement Co-ordinator and Expert
Patient
Programme Coordinator
Tel: 01275 546676
hannah.cornock@nsomerset-pct.nhs.uk